The distinction marks Omada as the first fully-virtual diabetes population health program1 to meet the industry’s best standards for population health management
Following its launch of Physician-Guided Care for diabetes and hypertension, Omada Health’s Type 2 Diabetes and Type 2 Diabetes+Hypertension programs have been awarded the National Committee for Quality Assurance’s (NCQA) Population Health Program (PHP) Accreditation. As the first fully-virtual healthcare provider to earn this accreditation, Omada was recognized for its holistic member care. This certification is a significant milestone in Omada’s ongoing commitment to transforming chronic care treatment through behavior science.
“The accreditation itself is a testament to Omada’s clinical rigor and to its goal of delivering clinically valuable, high-quality healthcare, differently,” says Omada’s Chief Privacy and Regulatory Officer and former HHS official Lucia Savage.
“We bring the real-time data, from glucometers and blood pressure monitors, to life for our Members and their care team. This makes the information actionable,” she adds.
At the crest of the digital health wave of 2020, Omada dove into NCQA’s accreditation process to certify its 10 years of clinical research, program development and quality of care provided by coaches and care teams. Achieving this universally respected accreditation spotlights Omada’s clinical work in managing the health of its Type 2 diabetes population, and sets it apart from its competitors.
NCQA’s rigorous accreditation process put Omada’s Type 2 Diabetes and Type 2 Diabetes+Hypertension programs under a microscope to confirm their grounding in clinically recognized protocols and best practices. Person-centered care was a main driver of the audit to substantiate the programs’ personalized treatment plans and related outcomes. Detailed chart audits were conducted, from glucose values and medication management techniques, to advice on weight loss and diet, all demonstrative of how Omada’s health coaches build rapport to support behavioral change.
“Omada meets the highest clinical standards in our care delivery, and we’re honored to be the first digital health program to gain NCQA accreditation for Type 2 diabetes programming,” says Alison Megliola, MS, RD, CDCES, who manages Omada’s Type 2 Diabetes program. “Delivering clinical-grade digital health care means holding yourself accountable to gold-standard outcome metrics, leveraging staff with the appropriate credentials, and meeting quality standards.”
With chronic disease potentially affecting 69 percent of an organization’s workforce, Omada performs ongoing data analysis to improve member experiences and outcomes.
- In 2020, Omada found that 78 percent of Type 2 Diabetes program participants with measurable A1C values met A1C reduction goals within an average of six months after starting the program.
- In April 2021, Cigna reported improved health by Omada program members, and reduced healthcare costs for employers with an average savings of $348 per member in year one and $989 in year two for Omada for Prevention.
“With significant growth in the number of digital telehealth offerings, buyers need the assurance that these programs are up to the care standards their employees and members expect,” says Margaret E. O’Kane, President, NCQA. “These accreditations give buyers a benchmark for choosing virtual healthcare partners that deliver excellent quality of care that is essential to their people, their business and the overall future of digital health.”
The NCQA PHP Accreditation aligns with Omada’s philosophy of creating lasting change through clinical guidelines and behavior science.
About Omada Health
Omada Health combines the clinical treatment guidelines with breakthrough behavior science to make it possible for people with chronic conditions to achieve long term improvements in their health. Working with over 1,500 customers – including Fortune 500 and small- and medium-sized employers, health plans, and health systems – the company delivers personalized interventions for diabetes and diabetes prevention, hypertension, musculoskeletal issues and behavioral health. Omada Health’s digital care programs are clinically supported and evidence-based, and have had their results published in multiple peer-reviewed journals. Omada builds programs that employees don’t just try, but stick with – resulting in reduced healthcare costs that deliver long term changes in health behavior and increased ROI.
About The National Committee for Quality Assurance
NCQA is a private, nonprofit organization dedicated to improving health care quality. NCQA accredits and certifies a wide range of healthcare organizations. It also recognizes clinicians and practices in key areas of performance. NCQA’s Healthcare Effectiveness Data and Information Set (HEDIS®) is the most widely used performance measurement tool in health care. NCQA’s website (ncqa.org) contains information to help consumers, employers and others make more informed health care choices. NCQA can be found online at ncqa.org, on Twitter @ncqa, on Facebook at facebook.com/NCQA.org and on LinkedIn at linkedin.com/company/ncqa
1 Based on information available at the time of publication on https://reportcards.ncqa.org